Platform Features

Explore every capability Unifysy brings to corporate HR teams

HR Administration

🏢

Corporate Management

Onboard corporate entities, configure tenants, set up organizational hierarchies, grade structures, and manage each corporate as an isolated unit within the platform.

👥

Employee Management

Centralized employee records with dependent management, HR admin access, employment status tracking, and bulk import capabilities.

🔒

Roles & Permissions

Granular role-based access control with role-to-group mapping, feature-level permissions, and comprehensive audit logging for every admin action.

🎨

Portal Customization

White-label branded portals for each corporate — custom logos, colors, themes, and domain configuration for employee-facing experiences.

Benefits & Insurance

🎁

Benefits Administration

Design insurance plans with the plan builder — configure sum insured, premium matrices, family definitions, riders, add-ons, and grade-wise rules.

💰

Wallet & Flex Credits

Assign flex credits by grade or individual, enable opt-up/opt-down on benefit plans, and give employees real-time wallet balance visibility.

📋

Enrollment Management

Manage open enrollment windows, configure eligibility rules, track enrollment progress, and handle life-event-driven benefit changes.

🏪

Corporate Storefront

Consumer-grade storefronts where employees browse plans, compare coverage options, and enroll in benefits through a guided shopping experience.

Claims & Operations

💳

Claims Processing

End-to-end claims workflow — submission, document upload, auto-validation, approval routing, settlement tracking, and reimbursement management.

🏥

Network Hospital Management

Maintain hospital network directories, validate cashless eligibility, and integrate provider data directly into the claims workflow.

📞

Helpdesk & Escalation

Built-in service desk with ticket management, SLA tracking, escalation matrix configuration, and multi-channel support routing.

💸

Payment Gateway Hub

Integrated payment processing for premium collections, payroll deductions, EMI options, and employee wallet top-ups.

Communication & Engagement

📬

Mailbox

Full-featured admin mailbox with compose, reply, attachments, folders, and threaded conversations — built for HR communications.

📧

Mailer & Campaigns

Email template builder, scheduled campaigns, audience segmentation, and delivery tracking for corporate communications.

📊

Surveys & Feedback

Create and distribute surveys with multiple question types, branching logic, anonymous responses, and analytics dashboards.

📅

Events & Announcements

Corporate event management with calendar integration, RSVP tracking, reminder automation, and employee-facing event portals.

AI & Intelligence

📝

AI Document Editor

Draft benefit policies, HR communications, and compliance documents with AI-assisted content generation and formatting.

💡

AI Benefit Studio

AI-powered benefit plan design — analyze employee demographics, recommend optimal plan structures, and simulate cost scenarios.

💬

AI Chatbot

24/7 employee support chatbot that handles benefits queries, claims status checks, enrollment help, and HR process guidance.

📈

Reports & AI Insights

Dashboards with enrollment analytics, claims ratio tracking, utilization patterns, cost forecasts, and AI-surfaced recommendations.

Wellness & Employee Experience

🧘

Wellness Programs

Health risk assessments, wellness challenges, fitness tracking integrations, mental health resources, and preventive care programs.

FAQ Management

Centralized knowledge base with categorized FAQs, search functionality, and auto-suggested answers for employee self-service.

📚

Learning & Development

Training modules, course management, certification tracking, and learning path assignments for employee skill development.

🏆

Recognition & Rewards

Peer-to-peer recognition, milestone celebrations, reward point systems, and redemption catalogs for employee engagement.

Want to see these features in action?

Schedule a walkthrough with our team to explore how Unifysy can streamline your corporate HR operations.